Great location in the city center and next to the road where my taxi can drive me in front of the lobby. City view is nice and the room is clean enough.
訪客用戶
夫妻/情侶出遊
精緻套房
入住於2022年12月
4.7
很棒
評價於:2023年01月11日
Very nice hotel!! We spent our vacation there 4 nights. Clean and good amenities,good for photos. Nice service with everyday room cleaning.Staff are mostly friendly. We received a little presents because of my boyfriend’s birthday. A little improvement is the room view it is blocked by wire. Would be better if they have the airport shuttle service as mentioned. The spa was the best part of this hotel 😆 We have been there twice and its free of charge! This hotel is a great deal in my point.
訪客用戶
夫妻/情侶出遊
標準雙人房 2張單人床
入住於2022年10月
4.5
很好
評價於:2022年10月21日
Friendly staff that held our luggage when we arrived in the morning allowing us to tour the city while waiting for our room. We did check in a few hours early. They provided us with some good dinner recommendations that were quite lovely. The sauna and pool were also welcome, especially after walking for hours. Breakfast was solid but not over the top.
The metro stop was about 600 meters (up hill) to the hotel. Overall we enjoyed our 3 day stay.
1370126****
好友出遊
入住於2022年10月
3.5
評價於:2022年12月27日
房間很大,服務一般,房間空調不行
訪客用戶
夫妻/情侶出遊
高級雙人房
入住於2022年12月
5.0
超讚
評價於:2023年01月02日
環境不錯 灰塵有點多
wildcat199387
商務出差
池景房
入住於2022年12月
5.0
超讚
評價於:2023年01月31日
老闆出差入住
訪客用戶
獨自出遊
高級雙人房
入住於2025年06月
4.5
很好
評價於:2025年06月21日
Nice room decor but wonder no tea bags provided in room. No bottle water provided and required guest to take water in the water dispenser at each floor. Mean to early check-in. Swimming pool is actually smaller than the photo displayed.
Dill Chen
好友出遊
城景高級雙人房
入住於2024年12月
4.0
評價於:2025年01月01日
The hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.
Great location in the city center and next to the road where my taxi can drive me in front of the lobby. City view is nice and the room is clean enough.
訪客用戶
夫妻/情侶出遊 精緻套房
入住於2022年12月
4.7
很棒
評價於:2023年01月11日
Very nice hotel!! We spent our vacation there 4 nights. Clean and good amenities,good for photos. Nice service with everyday room cleaning.Staff are mostly friendly. We received a little presents because of my boyfriend’s birthday. A little improvement is the room view it is blocked by wire. Would be better if they have the airport shuttle service as mentioned. The spa was the best part of this hotel 😆 We have been there twice and its free of charge! This hotel is a great deal in my point.
訪客用戶
夫妻/情侶出遊 標準雙人房 2張單人床
入住於2022年10月
4.5
很好
評價於:2022年10月21日
Friendly staff that held our luggage when we arrived in the morning allowing us to tour the city while waiting for our room. We did check in a few hours early. They provided us with some good dinner recommendations that were quite lovely. The sauna and pool were also welcome, especially after walking for hours. Breakfast was solid but not over the top.
The metro stop was about 600 meters (up hill) to the hotel. Overall we enjoyed our 3 day stay.
1370126****
好友出遊
入住於2022年10月
3.5
評價於:2022年12月27日
房間很大,服務一般,房間空調不行
訪客用戶
夫妻/情侶出遊 高級雙人房
入住於2022年12月
5.0
超讚
評價於:2023年01月02日
環境不錯 灰塵有點多
wildcat199387
商務出差 池景房
入住於2022年12月
5.0
超讚
評價於:2023年01月31日
老闆出差入住
訪客用戶
獨自出遊 高級雙人房
入住於2025年06月
4.5
很好
評價於:2025年06月21日
Nice room decor but wonder no tea bags provided in room. No bottle water provided and required guest to take water in the water dispenser at each floor. Mean to early check-in. Swimming pool is actually smaller than the photo displayed.
Dill Chen
好友出遊 城景高級雙人房
入住於2024年12月
4.0
評價於:2025年01月01日
The hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.
Qianp
好友出遊
標準雙人房 2張單人床
入住於2024年12月
_WeChat48923****
獨自出遊
標準雙人房 2張單人床
入住於2024年12月
訪客用戶
獨自出遊
城景高級雙人房
入住於2024年02月
訪客用戶
夫妻/情侶出遊
精緻套房
入住於2022年12月
訪客用戶
夫妻/情侶出遊
標準雙人房 2張單人床
入住於2022年10月
1370126****
好友出遊
入住於2022年10月
訪客用戶
夫妻/情侶出遊
高級雙人房
入住於2022年12月
wildcat199387
商務出差
池景房
入住於2022年12月
訪客用戶
獨自出遊
高級雙人房
入住於2025年06月
Dill Chen
好友出遊
城景高級雙人房
入住於2024年12月
Qianp
好友出遊 標準雙人房 2張單人床
入住於2024年12月
_WeChat48923****
獨自出遊 標準雙人房 2張單人床
入住於2024年12月
訪客用戶
獨自出遊 城景高級雙人房
入住於2024年02月
訪客用戶
夫妻/情侶出遊 精緻套房
入住於2022年12月
訪客用戶
夫妻/情侶出遊 標準雙人房 2張單人床
入住於2022年10月
1370126****
好友出遊
入住於2022年10月
訪客用戶
夫妻/情侶出遊 高級雙人房
入住於2022年12月
wildcat199387
商務出差 池景房
入住於2022年12月
訪客用戶
獨自出遊 高級雙人房
入住於2025年06月
Dill Chen
好友出遊 城景高級雙人房
入住於2024年12月